| All items sold by The Jewelry Box are 100% unconditionally guaranteed. If for any reason, you are not completely satisfied with your purchase, you may return your merchandise for a 100% refund excluding shipping charges. |
| We offer a 7 day return or exchange policy for all items that have not been damaged, or modified in any way. All items for return must be in perfect condition. Items that have been damaged in shipment must be returned immediately and a new item will be sent out. |
| All special orders, custom orders and items that have been modified such as ring sizing cannot be returned or exchanged. |
| A 15% restocking fee will be charged for items returned after 7 days and less then 30 days. |
| Returns are not accepted after 30 days. |